Brand|Command Effective date: October 1, 2026
1. Who we are
Brand|Command ("we," "us," "our") provides CRM implementation, marketing automation, and related consulting services to businesses. This policy explains what information we collect, how we use it, and the choices you have.
Contact: Brand|Command | 5402 FM 1488, Apt. 1426, Magnolia, TX 77354 | [email protected] | (346) 888-9154
2. Information we collect
Information you give us directly. Name, business name, email address, phone number, and anything else you send when you contact us, request information, book a call, or become a client.
Information we collect automatically. When you visit our website we may collect your IP address, browser type, device information, pages viewed, and referring URL, through cookies and similar technologies.
Client data. When we provide services, we may process information belonging to our clients and their customers — contact records, communications, and related business data. We handle this on our clients' behalf and only as their agreements with us permit.
3. How we use information
To respond to your inquiries and provide the services you request
To deliver, maintain, and improve our services
To send you service-related messages about your account or projects
To send you marketing communications, where you have consented
To meet legal, tax, and accounting obligations
To protect our rights and prevent misuse of our services
4. SMS and text messaging
If you provide a mobile number and consent to receive text messages, we will send messages of the types described at the point of consent.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent to receive text messages is not a condition of purchasing any goods or services.
5. How we share information
We do not sell your personal information.
We share information only in these circumstances:
Service providers. Vendors who help us operate — hosting, CRM and automation platforms, email and SMS delivery, payment processing, and accounting. They may access information only as needed to perform their work for us.
Legal requirements. Where required by law, subpoena, or other legal process, or to protect our rights, safety, or property.
Business transfers. If our business is sold or reorganized, information may transfer as part of that transaction.
6. Cookies
Our website may use cookies and similar technologies to operate properly, remember preferences, and understand how the site is used. Most browsers let you refuse or delete cookies through their settings. Some site features may not work correctly if you do.
7. How long we keep information
We retain information for as long as needed to provide services, maintain business records, and comply with legal, tax, and accounting requirements. When no longer needed, we delete or de-identify it.
8. Security
We use reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your choices
Marketing email: use the unsubscribe link in any marketing message.
Text messages: reply STOP.
Access, correction, or deletion: contact us at the address above and we will respond as applicable law requires.
10. Children
Our services are intended for businesses. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page.
12. Contact
Questions about this policy:
Brand|Command | 5402 FM 1488, Apt. 1426, Magnolia, TX 77354 | [email protected] | (346) 888-9154